Join Our Team

Our team leads the field in advancing equity and economic opportunity through community-building and values-driven space. Our work environment is inspiring, dynamic, and full of opportunities for learning and creative problem-solving. We support a healthy, growing community of social innovators leading transformative work. Together, we are creating a more just and innovative local economy for every resident to thrive.

Current Opportunities to join our team are listed below.

Full-time positions are posted until filled. Worktrade positions are posted permanently for rolling recruitment.

Program Manager

Impact Hub Baltimore serves as a critical resource for early stage social entrepreneurs and grassroots leaders. Our team supports a large, diverse community of small businesses, social entrepreneurs, and creatives. Expanding economic access, equity, and opportunity is core to our mission. We provide direct support to entrepreneurs; build supportive networks and resources; and advocate for systems change to meet the needs of underinvested communities. In support of our vibrant community, Impact Hub offers innovative programming and operates a coworking and event space on North Ave. 

The Empower Program Manager will lead a new and ambitious program to get 500+ small business owners online. This position will manage partnership development, resource development, and program delivery. The Program Manager will oversee a complex and multifaceted program to ensure a high quality and impactful experience for small business owners and community partners. 

The Empower Program is being developed and deployed in close partnership with GoDaddy. Their national team will provide virtual training platforms, event platforms, and coaches to support website development. Impact Hub Baltimore and its local partners will lead on program coordination, design, and delivery. The program will support social and creative entrepreneurs; BIPOC, immigrant & women-owned businesses; and neighborhood-based businesses to build their online presence.

Responsibilities

  • Oversee recruitment and selection process for program participants
  • Develop administrative systems for program management
  • Manage relationship with GoDaddy team and key local partners
  • Communicate proactively with media, marketing and outreach partners
  • Represent program and partners in public engagements
  • Ensure high quality program data collection and reporting
  • Develop and facilitate program learning sessions
  • Co-design and coordinate neighborhood outreach initiative
  • Ensure high quality planning and execution of virtual Summits
  • Plan and direct core partner coalition meetings 
  • Develop deep understanding of participant needs, pains & gains
  • Advocate proactively for robust and relevant delivery of services
  • Align with additional business development resources, as needed
  • Coordinate with Impact Hub programs and operations teams
  • Manage Empower Program Coordinator
  • Reports to Executive Director

Essential Skills

  • Significant experience with large-scale program management
  • Strong understanding of small business development 
  • Demonstrated capacity to build and manage websites
  • Deep commitment to serving BIPOC leaders and underinvested communities
  • Experience designing and executing large-scale events
  • Enthusiasm for managing diverse teams and stakeholders 
  • Exceptional multitasking. 
  • Ability to balance immediate and long-term tasks with an ambitious timeline.
  • Strong organizational skills with exceptional attention to detail
  • Clear, positive, and professional communicator
  • Flexible, humble, and open to learn new skills
  • Confident with technology and platform management 
  • Track record managing large budgets and contracts
  • Entrepreneurial attitude. No problem is too big or too small to tackle.
  • Passion for supporting Baltimore’s grassroots, creative, and small business community 
  • Innovative in developing solutions. Willingness to take on tasks outside of job description
  • Prior experience in social enterprise development or community organizing a plus
  • BIPOC, women, and LGBTQ+ candidates encouraged to apply

About Impact Hub

Impact Hub Baltimore is committed to building an innovative local economy that advances equity and addresses the city’s complex challenges. We value the perspective of all Baltimore residents, regardless of their position or role. And we believe that people living closest to the challenges of the city are also closest to the solutions. Both our coworking space and our programming are centered around a community of people working to advance justice and build civic wealth. We invite everyone to contribute their unique voice and skills to the complex issues we see around us every day.

We are a nonprofit social enterprise earning 50% of our annual budget through coworking memberships, office leasing, and event bookings. We serve 400+ community leaders and social entrepreneurs every year through our memberships alone. Earned revenue sustains our core operations, while innovative programming advances our commitment to build civic wealth. We maintain a welcoming and accessible work environment where each person feels a sense of belonging. Our team is committed, collaborative, and creative. Our culture is driven by our vision of creating economic opportunity and advancing gender and racial equity in the city of Baltimore. 

This role builds on a strong foundation of systems and practices. We are scaling our business development programming and committed to building unique offerings to fill gaps in the landscape. Our team leads the field in advancing equity and economic opportunity through community-building and values-driven space. Our work environment is inspiring, dynamic, and full of opportunities for learning and creative problem-solving. You will be connected to a global Impact Hub network, a collaborative partner network, and a growing field of enterprise development. Together, we are creating a more just and innovative local economy for every resident to thrive. 

Hiring

This is a full-time position (40+ hours/week). Ideal candidates could start in early September 2021. The position reports to the Executive Director, and offers a salary of $60,000 with benefits. 

Interested candidates should send a resume and cover letter with the job title in the subject line to:

Eric Lin – [email protected] 

Program Coordinator

Impact Hub Baltimore serves as a critical resource for early stage social entrepreneurs and grassroots leaders. Our team supports a large, diverse community of small businesses, social entrepreneurs, and creatives. Expanding economic access, equity, and opportunity is core to our mission. We provide direct support to entrepreneurs; build supportive networks and resources; and advocate for systems change to meet the needs of underinvested communities. In support of our vibrant community, Impact Hub offers innovative programming and operates a coworking and event space on North Ave. 

The Empower Program Coordinator will support a new and ambitious program to get 500+ small business owners online. This position will coordinate partner engagement, participant recruitment, and program delivery. The Program Coordinator will develop and manage systems to ensure a high quality and impactful experience for program participants and partners. 

The Empower Program is being developed and deployed in close partnership with GoDaddy. Their national team will provide virtual training platforms, event platforms, and coaches to support website development. Impact Hub Baltimore and its local partners will lead on program coordination, design, and delivery. The program will support social and creative entrepreneurs; BIPOC, immigrant & women-owned businesses; and neighborhood-based businesses to build their online presence.

Responsibilities

  • Create and manage recruitment systems 
  • Coordinate participant selection process
  • Communicate with program participants
  • Organize equipment and Digital Access Lab resources
  • Create and manage tracking systems for program data 
  • Support program learning sessions and labs
  • Coordinate with program outreach with neighborhood partners
  • Coordinate with staff and partners for neighborhood events
  • Support planning, logistics, and execution of virtual Summits
  • Manage coalition meetings and follow-ups
  • Coordinate with other Impact Hub programs and events
  • Align program with Impact Hub calendar and communication channels
  • Proactively respond to participant requests. Troubleshoot as needed. 
  • Provide additional administrative support, as needed
  • Provide support to Impact Hub operations team, as needed
  • Reports to Empower Program Director

Essential Skills

  • Great customer service and communication 
  • Exceptional multitasking. 
  • Ability to balance immediate and long-term tasks with an ambitious timeline.
  • Strong organizational skills with exceptional attention to detail
  • Clear, positive, and professional communicator
  • Flexible, humble, and open to learn new skills
  • Confident with technology and basic website development 
  • Willing to learn basic program and budget management
  • Entrepreneurial attitude. No problem is too big or too small to tackle.
  • Collaborative attitude with enthusiasm for working with diverse stakeholders.
  • Interest in learning about social enterprise and small business development
  • Passion for supporting Baltimore’s grassroots, creative, and small business community 
  • Innovative in developing solutions. Willingness to take on tasks outside of job description
  • Prior experience in web development, systems, events, and/or program management a plus

 

About Impact Hub

Impact Hub Baltimore is committed to building an innovative local economy that advances equity and addresses the city’s complex challenges. We value the perspective of all Baltimore residents, regardless of their position or role. And we believe that people living closest to the challenges of the city are also closest to the solutions. Both our coworking space and our programming are centered around a community of people working to advance justice and build civic wealth. We invite everyone to contribute their unique voice and skills to the complex issues we see around us every day.

We are a nonprofit social enterprise earning 50% of our annual budget through coworking memberships, office leasing, and event bookings. We serve 400+ community leaders and social entrepreneurs every year through our memberships alone. Earned revenue sustains our core operations and a portion of our staff time. This means that our vibrant community of members and partners serve as the primary source of funding and support for our work. We maintain a welcoming and accessible environment where each person who comes through our doors is considered family. Our team is committed, collaborative, and creative. Our culture is driven by our vision of creating economic opportunity and advancing gender and racial equity in the city of Baltimore. 

This role builds on a strong foundation of systems and practices. We support a healthy, growing community of social innovators leading transformative work. Our team leads the field in advancing equity and economic opportunity through community-building and values-driven space. Our work environment is inspiring, dynamic, and full of opportunities for learning and creative problem-solving. You will be connected to a global Impact Hub network, a collaborative partner network, and a growing field of enterprise development. Together, we are creating a more just and innovative local economy for every resident to thrive. 

 

Hiring

This is a full-time position (40 hours/week). Ideal candidates could start in early August 2021. The position reports to the Program Director, and offers a salary of $38,000 to $40,000 with benefits. 

Interested candidates should send a resume and cover letter with the job title in the subject line to:

Eric Lin – [email protected] 

During the global pandemic, Impact Hub has paused its Worktrade programs. As we resume operations, we will revisit the purpose and structure of these roles.

If you have a skill or talent to contribute to our community, and would like to discuss how we might exchange membership for your contributions, please reach out to our team.

Community Leads may support our operations, member onboarding, community building events, outreach, or program offerings based on the skills and interests of the applicant, as well as our current organizational priorities.

Please reach out to our team at: [email protected]

Our small and mighty team is the secret to our success. Join us today!

About Us

To make real progress, we need to work together. Our thriving, diverse community is building an innovative local economy that advances equity and opportunity.